Testimonials
Mrs D. M., Bury St Edmunds, West Suffolk“I have nothing but respect for the service I have received from everyone in the company from initial contact with Lisa and follow up from Tony + finally installation from Malcolm - you are indeed a ‘family’ firm.”
K. F. P., Bury St Edmunds“We are most grateful for your efficient, friendly and helpful service provided by a family firm, we will have no hesitation in recommending your company to other people; at present I am persuading a colleague … that she needs your services.”
R. T. W., Copford, Colchester“In this day and age it is a rarity to find a company that offers a truly generous customer service, from the moment we made first contact, to the final act of installation of our new softener … we can already appreciate the benefits in softness … all in all a thorough success.”
B. and P. S., by email“Already we are thrilled with the water softener that was installed last week, me especially with regard to the cleaner doors and shiny sinks! Please also convey our thanks to the plumber … the work was carried out with thought and experience, giving a really neat result.”
“A most polite and efficient fitter … before leaving he cleaned up every vestige of debris …
I am now finding the benefits of your product which I will not hesitate to recommend to my friends.”
Mrs D. A., Brantham, Essex
CM3, Hatfield Peverel, Essex“Installation was carried out on March 7th and the hot water became really soft yesterday. We are extremely pleased with the work carried out … we found your plumber most helpful and thorough, and cleaned up everywhere.”
A. M., Ipswich“Both of the plumbers who have visited our house … have performed an excellent job and have been very neat and tidy. It is refreshing in this day and age to find people who take such pride in their work.”
Mrs. J. P., Woodbridge, Suffolk“Excellent and efficient service …the plague of scale and scum has vanished and the benefit of saving on soap, detergents, cleaners etc. are all true. As an eczema sufferer … my skin quality … is the ‘calmest’ it has been for the last ten years.”
Mrs. D. K., Ipswich“My eight-year-old son had always suffered with dry, itchy skin. I can now say the water softener was worth every penny … to see my little lad’s skin looking and feeling so smooth and no more scratching is worth everything to me.”
“Just a line to tell you how pleased I am with my water softener.
My 3 year old daughter has eczema but since you installed the softener the condition of her skin has improved immensely.”
C. S., IpswichFree site survey
The way most people get started with a TwinTec softener is to have a free survey in their own home. In a consultation that usually takes around 45 minutes, one of our representatives will be able to answer all of your questions, with reference to your particular plumbing, and the layout of your house.
